Delivery Information
Dispatch & Shipping Policy
We are committed to providing our customers with the very best customer service. World of Treatz complies fully with the Consumer Contracts Regulations 2013 legislation.
Handling Times
We pick, pack and dispatch all orders within 24 hours of receiving your order excluding weekends, and bank holidays.
Delivery Partners
World of Treatz offers DPD Express delivery, Envri, Parcel Force 48 & Royal Mail. Parcel tracking information is emailed to the customer upon dispatch.
Delivery Time Frame For UK Mainland Customers
DPD & Envri is usually delivered within 1-2 working days after dispatch.
Parcelforce 48 is delivered within 48 hours after dispatch.
Royal Mail 2nd Class is usually delivered within 2-4 working days after dispatch.
Delivery Prices For UK Mainland Customers
Our delivery prices are worked out by weight.
All orders over £60 automatically qualify for free shipping in the UK mainland only*.
*This offer for free shipping only allows one parcel (up to 25kg) free of charge. If your order is very big and it is over 25kg and requires additional parcels then we will contact you to cover the additional shipping costs which will be from £3.99 to £5.99 depending on the extra weight. We will try to keep the cost to a minimum and will only charge you what the courier charges us.
Scotland - AB36-38, AB43-AB42, AB33, AB55-56, AB51, TD1-8, TD10-14, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
ZE1-3
*All delivery times are estimates and subject to the courier being able to deliver. Weather and unforeseen events may also cause a small delay.
*DISCLAIMER: We do not refund or compensate delivery charges for orders that are delivered late due to bad weather conditions. This is out of control and also out of the couriers' control so neither this company nor the courier company is obliged to refund due to natural events such as snow, storms, rain, floods, power cuts, etc.